ISO 20000 27000 Information Technology Service Management

What exactly is ISO 20000 and how can it benefit your business? Find out what ISO 20000 could benefit your company
Are you searching for an answer to the basic question "What's ISO 20000?"
You're not the only one. This article will help comprehend why ISO 20000 is beneficial for your business. This overview will provide the specifications of ISO 20000 and the steps to follow to become certified.

An easy introduction to the fundamentals of ISO 20000
ISO 20000 (International Standard for IT Service Management) is an international standard for IT Service Management published by ISO (the International Organization for Standardization) and ICE (the International Electoral Commission). ISO 20000 must be approved by the majority members of all countries to be recognized as an international standard. Check this ISO 20000-2 link.

This standard outlines a set of management practices you can use to provide better IT services to your clients and employees. ISO 20000 will give you the framework and tools to help you manage your ITSM. You will also be able to prove that your company is following the best practices. It will allow you to attain the highest standards of practice. This helps you to offer better IT services. ISO 20000 is suitable for any company regardless of size, or industry.

How is ISO 20000 different to ITIL?
The key distinction between ISO 20000 or ITIL? ISO 20000 gives the methodology and framework (providing all the pieces needed to build the ITSM Jigsaw Puzzle) and ITIL provides the specifics (the most efficient practices) of how to manage every IT activity in your business (i.e. how to build the jigsaw puzzle).

Think of ISO 20000 as a description of what you need and ITIL is a standard for how you can achieve it.

ISO 20000 is not a separate product. While it is able to be used in conjunction with ITIL but they are compatible.
As opposed to a standard, ITIL is a practical set of best practices, which focuses on the alignment of your IT services to the larger requirements of your company. ITIL certification isn't possible for businesses. You can only follow the guidelines of best practices.
ISO 20000 is based upon the ITIL fundamentals and can be certified by your company.
People who seek excellence in ITSM are able to be certified in accordance with ISO 20000 and ITIL (e.g. You may also enroll in the foundation course that is explained below.
Companies can earn ISO 20000 certification to show that they've followed the best practices. ITIL is not required to obtain ISO 20000 certification, but it's more convenient to achieve if you follow the ITIL method of IT service management. For more information, check out our whitepaper "ITIL and ISO 20000." See this Information technology - Security techniques for more.

It is crucial to get to the bottom of ISO 20000.
Understanding the importance of ISO 20000 is crucial to knowing the relation between IT success and your overall company's performance. IT is vital to achieving organizational goals. IT can have a major influence on how you conduct your work and how you communicate.

You utilize IT to outdo your competition, to reach larger audiences, to become more productive and efficient. IT is essential for improving your profits, reducing expenses and also enhancing your image.

It is crucial to get the best out of your IT investments. This means that IT services must be planned, managed, delivered, and designed well. IT projects are often unsuccessful or cost too much if they don't have high-quality IT services management. Businesses often fail because of inability to manage ongoing costs.

High-quality IT standard for managing services are essential to your success. You can achieve this quality by getting the ISO 20000 Standard.